FAQ
WordPress Website FAQ for Australian Business Owners
Everything you need to know about working with me — answered honestly and without the fluff. I provide WordPress website design, redesign, hosting, and ongoing support for Australian small businesses. You deal directly with me from day one: no account managers, no junior developers, no agency markups.
Getting Started
A: Australian small businesses, sole traders, and tradespeople. I specialise in local service businesses that need a professional website without agency complexity or pricing.
A: Absolutely. I work exclusively with Australian businesses and align my hours with Sydney/Melbourne business time.
A: You can email me or message me on WhatsApp. I will ask a few questions about your business and give you an honest recommendation — even if that means advising you to start with a smaller package than you expected.
A: Fill out the quote form or message me on WhatsApp. I reply within 2 hours during business hours. We discuss your needs, I send a fixed-price quote, and we begin when you are ready.
A: Three reasons: price, speed, and direct access. Agencies charge $5,000–$15,000 for sites I deliver from $800–$3,000. I deliver in 5–10 days, not 6–8 weeks. And you talk directly to me — the person building your site — not an account manager.
Pricing, Payments & Contracts
A: Simple 4–5 page business sites start at $800 AUD. Standard sites with forms and SEO are $1,500–$3,000. E-commerce sites start at $2,500. Every quote is fixed-price before work begins.
A: Typically 50% deposit to begin, 50% on completion. For smaller projects, full payment upfront. I accept bank transfer.
No. I do not believe in locking clients in. You own your website, your domain, and your official website. You can cancel hosting or support anytime with no extra fees. If you ever want to move your site elsewhere, I will help you migrate it no questions asked.
Design, Platform & Mobile
A: Simple sites: 5 business days. Standard sites: 2–4 weeks. This depends on how quickly you provide content and feedback.
A: WordPress exclusively. It powers over 40% of the web, is easy for you to update, and scales as your business grows.
A: Yes. I can redesign your existing WordPress site or migrate you from Wix, Squarespace, or another platform.
A: Yes. Every site I build is mobile-first. Over 60% of Australian searches happen on phones, so mobile performance is my top priority.
Hosting, Maintenance & Support
A: Yes. I offer managed WordPress hosting and maintenance from $320 per year, including updates, backups, and security monitoring.
A: I am available for support after launch. If you are on a maintenance plan, I fix issues at no extra charge. If not, I quote fairly for the work.
A: Yes. I host and maintain many sites I did not originally build.
SEO, Domains & Ownership
A: I build every site with SEO fundamentals: clean code, fast speed, proper headings, and mobile optimisation. I also set up your Google Business Profile for free. Advanced SEO campaigns are not included but can be discussed.
A: Yes. You own everything. I can help you register your domain, but it is registered in your name, not mine.
A: I work remotely from Kathmandu, Nepal, but I align my hours with Sydney/Melbourne business time and have served Australian businesses exclusively since 2009. This remote setup means lower overheads for you — no agency rent, no junior staff — just direct expert service at a fraction of the cost.
A: If you have an Australian Business Number (ABN), I recommend a .com.au domain for local trust. If not, a .com domain works perfectly well and ranks just as effectively.
What Clients Say
Still Have a Question?
If you did not find what you are looking for, just ask. I respond to every enquiry personally — usually within a few hours.
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